Training

Training

Headline Leisure Management provides exceptional training to the hospitality sector thus enhancing the knowledge and skills of South Africans. We impart new skills to improve the lives of the everyday South Africa that attends Headline Leisure College. The courses available through this great initiative are wide ranging from basic service skills to supervisory development programmes. To offer enthusiastic young people from all cultures and backgrounds the opportunity to enter the world of hospitality by presenting CATHSSETA aligned programmes that are constantly updated and relevant to the changing environment of the hospitality industry.

The theory that is being presented in the classroom is being linked to the practical experience and therefore solidifying the new skills and knowledge gained by the learner.

Headline Leisure College will also boast the continuous development to it’s internal customers and ensuring that life long learning is achieved through the company of Headline Leisure Management.
All the training programmes are available to all the staff based on their job levels and titles. These are linked up to the development passports which have been allocated to the staff. This gives them a clear outline of where they are going with what course they need to complete.

The training programmes are presented by qualified accredited trainers that have all been through the Train the Trainer process. To ensure the standards that are being trained is successfully transferred to the learners

All programmes are outcomes based as they will attain a skill on completion of the course. Assessments are put in place to ensure there is continuous improvement with behaviour back in the workplace.

Training programmes are in provisional accreditation phase B with CATHSSETA. As a Headline client, you will benefit from the Headline College. All staff will be recruited into the Headline Family through an informative induction program, followed by a rigorous training schedule ensuring that by the time our associates interact with the guests they are confident and passionate about their roles in the organisation.

We recruit and develop people who take pride in delivering excellent service and show motivation and passion to work for Headline Leisure Management. Through motivating the individual within the teams, we exceed the expectations of our guests, becoming the employer of choice.

Headline recognises that as an active member in the local communities in which we operate, we have a duty to uplift and educate the local people; it is with this in mind that we are committed to facilitating life skills training and the importance of the well being of every Headline employee. All training is in line with the needs of the operation and how it can close the performance gaps identified within the organisation this is linked to the National Skills Development Strategy.

With the implementation of the Development Passport system into Headline Leisure Management, awareness has been made with the associates as to where their career paths lie and how they can better their lives with the assistance of Headline Leisure Management.

 

Course Brochure Downloads

GENERIC PROGRAMMES ART OF BARTENDING ART OF WAITRONING CHEFS TRAINING MANAGEMENT TRAINING
Aids Awareness
S.A. Host – Guest Relations
Behind The Bar
Mixology
Introduction to Barista Training
Serving Skills
Restaurant Skills
Room Service
Micros Training
Product Knowledge
Wine Course
Banqueting Training
Practical Food Hygiene
Basic Cooking Training
Evaluation of Food Hygiene
Basic Finance
Management Effectiveness
Supervisory Development Programme
Employee Relations Programme
LINKS
www.saqa.org.za
www.etdpseta.org.za
www.theta.org.za
www.serviceseta.org.za
www.astd.org
www.psiberworks.com
www.maccauvlei.co.za
FOLLOW HEADLINE LEISURE ON FACEBOOK

About

About Headline Leisure Management!

At any given time during any given day Headline Leisure Management (HLM) is feeding more than 2000 people across the country at various conferences, events and restaurants.

As a dominant player in the Food & Beverage outsourcing industry for over a decade, HLM has focused on providing the food and beverage management at casinos, hotels and theatres, allowing its clients to focus on their core businesses of gaming, beds and production.

Our extensive experience in the food and beverage industry gained during this period has provided the opportunity and ability to branch out into other hospitality areas like hotel management and corporate catering management, resulting in the launch of Headline Hotels in 2010 and Sunburst Corporate Feeding Solutions in 2011.

We cater for all the diverse needs of the food and beverage industry. From basic fast food and staff canteens to high volume bar and club venues, through executive-style dining rooms, private director’s luncheons, conference and event facilities, upwards to the premium dining experience fit for celebrities and nation leaders.

Our responsibilities extend far beyond the expected provision and preparation of food and beverage. We attend to warehousing facilities, stock replenishment, recruitment, training and even vending.

Organisational Background

HLM is a joint venture with equal share holding, between Fournews Developments (Pty) Ltd and The P.E.A.C.E. Foundation.
This partnership has led to a uniquely entrepreneurial company with flair and depth. We believe that we have developed the optimum service proposal, which will provide our guests and visitors with world class services and facilities.

The P.E.A.C.E. Foundation was established in 1993 as a Trust and a registered non-profit organisation. The P.E.A.C.E. model was developed from the experience gained during the implementation of community projects in the far north of Kwazulu-Natal and the Limpopo Provinces and has been evaluated

by Ashoka as an original, sustainable and replicable model for the alleviation of rural poverty. P.E.A.C.E. Centres foster economic self-sufficiency that empowers local rural communities, improves government service delivery and supports cooperative initiatives.

Fournews Developments (Pty) Ltd is the parent company of the successful South African brand, News Café (over 40 outlets) and the newly established Café Fino (5 branches). Fournews Developments also owns and operates the highly successful manufacturing and central kitchen, Fusion Foods. The dynamic fusion of these organisations provides HLM with a constant flow of creative and innovative ideas.

During the FIFA Confederations Cup 2009 and the 2010 FIFA World Cup, HLM was awarded the Master Concessionaire Rights and was solely responsible for the food and beverage needs of the general public, excluding hospitality offerings, for all stadiums. We employed and trained 7500 local community members and these newly appointed hospitality staff was expertly educated to extend a wholly South African welcome and warm experience to all stadium visitors.

The Business

We a have a dedicated team at national level whose key focus is the securing and delivery of excellent service within the conferencing and event industry.

Aside from relieving the challenges so often associated with the management of vital services, we are also able to enhance the profitability of this side of the entertainment business. Our experience and operational systems have been perfected to ensure that we operate with unprecedented efficiency and effectiveness.

HLM capitalises on global trends which favour outsourcing, establishing a unique concept in the food and beverage industry. Quite simply, the approach works through hiring the correct attitude from local communities and then training the skills needed to deliver a focused and irresistibly complete management solution.

We believe that our ultimate strength is in our investment in people, a belief carried through to all our operations. This ethos is evident in our insistence that each unit has its own training officer on site and that all senior management participate in outside educational programs.

Home

Hello!                                       

At any given time during any given day Headline Leisure Management (HLM) is feeding more than 2000 people across the country at various conferences, events and restaurants.
As a dominant player in the Food & Beverage outsourcing industry for over a decade, HLM has focused on providing the food and beverage management at casinos, hotels and theatres, allowing its clients to focus on their core businesses of gaming, beds and production.

Our extensive experience in the food and beverage industry gained during this period has provided the opportunity and ability to branch out into other hospitality areas like hotel management and corporate catering management, resulting in the launch of Headline Hotels in 2010 and Sunburst Corporate Feeding Solutions in 2011.
We cater for all the diverse needs of the food and beverage industry. From basic fast food and staff canteens to high volume bar and club venues, through executive-style dining rooms, private director’s luncheons, conference and event facilities, upwards to the premium dining experience fit for celebrities and nation leaders.